Privacy Policy
Effective Date: [26/09/2026]
Welcome to Ertiga Cab Hire (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, phone calls, WhatsApp, email, and other communication channels.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or enquire about our cab and transportation services.
1. Information We Collect
When you contact us or request our services, we may collect the following information:
- Full name
- Mobile/WhatsApp number
- Email address
- Pickup and drop-off location
- Travel date and time
- Number of passengers
- Cab/vehicle requirements
- Trip or booking details
- Payment and transaction-related information, where applicable
- Any other information voluntarily provided by you
We may also collect basic technical information such as IP address, browser type, device information, pages visited, and website usage data for security and website improvement purposes.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide cab rental and transportation services
- Confirm and manage bookings
- Contact you regarding your trip or booking
- Provide quotations and payment-related information
- Improve our services and customer experience
- Send service-related updates and communications
- Maintain business, accounting, and transaction records
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will use personal information only for lawful and relevant purposes.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared with service providers or business partners only when reasonably necessary to provide the requested service, process a booking or payment, maintain our website or comply with applicable legal requirements.
We may also disclose information where required by law, government authorities, courts, or other legally authorized bodies.
4. WhatsApp, Phone and Email
If you contact us through WhatsApp, telephone, SMS, email, or any other communication channel, we may retain the information necessary to respond to your enquiry and provide transportation services.
Third-party platforms such as WhatsApp, Google, payment providers, hosting providers, or analytics services may process information according to their own privacy policies.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website traffic, remember preferences, and improve user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.
When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal and operational requirements.
8. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including requesting information about the processing of your personal data, requesting correction of inaccurate information, requesting deletion where applicable, and withdrawing consent where processing is based on consent.
To exercise an applicable privacy request, please contact us using the details provided below.
9. Children's Privacy
Our website and transportation services are not specifically directed toward children. We do not knowingly collect personal information from children for independent marketing purposes.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
Any updated version will be published on this page with the revised effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Ertiga Cab Hire A unit Of Grow India Travels
Phone/WhatsApp: [ 8950110158 ]
Email: [ertigacabonhire@gmail.com]
Website: [Ertiga Cab On Hire ]
Address: [A-3 / 384, Sector – 28, Rohini, Delhi – 110042]
We will make reasonable efforts to respond to privacy-related requests within the applicable legal requirements.
By using our website or submitting your information through our enquiry/booking forms, you acknowledge that you have read and understood this Privacy Policy.